As per New York State Law, we do require every dog to be up to date on their Rabies vaccination. Proof of tag is not sufficient. In case your dog has an allergy to the vaccine, a note from your vet is required. I do accept titer testing.
Late pick up
If you arrive more than 10 minutes late to your scheduled appointment, we may not be able to perform your scheduled grooming services and you may need to reschedule your appointment so that we can stay on schedule with our other clients.
If an appointment is missed without a 24 hour notification, a 50% of service “No Show”/ “Late Cancellation” Fee will be charged and a deposit of ½ the grooming cost may be required to reschedule a future appointment.
Please call at least 24 hours prior to your appointment to cancel or reschedule.
Because of limited space, all dogs must be picked up at least 30 min after we inform you that your dog is completed with grooming. If you are unable to come pick up your dog within the time span (Without speaking to us in advance), we do charge a fee.